About Us
When it comes to HVAC and plumbing repairs and maintenance, choosing the right service provider is essential for your home's comfort, safety, and efficiency. Arctic Air Home Services has earned a stellar reputation for being the best choice for these essential services. Arctic Air Home Services has been serving our community for over a decade, we have 30+ years of experience, so we can solve even your most complicated home-comfort problems. When Don Ellerbee passed away unexpectedly, in 2020, Scott was determined to carry the vision they shared into the future.
Meet our Founders
Scott Whitaker and Don Ellerbee began working together in 2003, and within a short period of time, they realized that they shared the same vision for their future in the HVAC industry. It was out of this shared vision that Arctic Air Services, Inc was founded in 2008. From the beginning, their company combined their expertise in HVAC with a passion for cultivating a “family” environment.
Scott Whitaker was born and raised in Manatee County, Florida. After high school, he joined the Army and received his certification as a Heavy Wheel Mechanic. After completing his service, his training led him into the automobile repair industry. During this time, he specifically focused on air conditioning in vehicles. This experience opened the door for him to easily transition to HVAC for residential homes.
In 2008, Scott received his Class B Air Conditioning Contractor license through the Florida Department of Business and Professional Regulation. Scott’s desire to develop his business and knowledge led him to study for, and successfully obtain his Plumbing Contractor license in 2019. Scott has a desire for knowledge and continues to obtain training and licensing in additional specialty areas of HVAC and plumbing.
Don is also a Florida native. He is a second-generation HVAC Contractor before to Arctic Air Services, Inc., he partnered with his father and brother in their family’s air conditioning business. In 1994, he branched out and founded his own air conditioning company. He relocated this business to Manatee County in 2003, and it was through this transition that he met Scott. Don’s business was the building block for what would become Arctic Air Services, Inc. Don is currently licensed as a Certified Builder Contractor and an Electrical Contractor through the Florida Department of Business and Professional Regulation.
When Scott and Don began Arctic Air Services, Inc. they specialized in HVAC installation for residential new construction. It did not take long for them to notice a need in the community for an HVAC service company to repair and maintain existing AC units. The inclusion of “service” to their company allowed for substantial growth over the next few years.
In 2015, Scott and Don founded Arctic Air Plumbing Services, Inc. as they saw a need for quality plumbing installation in the residential new construction industry. In 2020, Scott and Don founded yet another company: Arctic Air Home Services, Inc. It was founded to recognize and further develop the ever-growing need for quality HVAC and plumbing repair and maintenance for existing homeowners. “Arctic Air Services” continues to develop to meet and exceed the expectations of our customers and community.
Amidst the growth and development of Arctic Air Services, Scott, and Don have never sacrificed their dedication to a company culture based in a “family” environment. With 180 employees—and growing—Scott continues to manage the day-to-day operations and maintain an “open door policy” for all employees. Their dedication does not stop with their employees either. Arctic Air Services partners with several other businesses to promote charitable causes throughout our community.
100% Customer Satisfaction Guaranteed
Arctic Air Home Services has made it our mission to provide excellent customer service. Our goal is to build long-term relationships, providing our customers with professional, reliable, and timely solutions, every time. Our technicians are eager to deliver the expert HVAC and plumbing services your property deserves. Whether you are looking for a new air conditioner or fast plumbing repairs, you can count on our team to help.
Why People Choose Us
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Knowledgeable & Experienced Technicians
We invest training in our HVAC and plumbing technicians to ensure they are the best in the entire state of Florida! Our team's goal is to solve your issue and make certain you're safe and comfortable during the process.
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Financing Options Available
We understand that home repairs are not planned expenses. That's why we've teamed up with Wells Fargo to offer you great financing options (subject to credit approval) when you need help most.
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Same Day Appointments Available
If the A/C in your home stops working, there's no time to spare! We arrive on time and the same day you call if possible, to help you get your home back to its nice cool temperature.
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100% Satisfaction Guaranteed
If you are unsatisfied with our work, we'll make it right! We believe that actions are more important than words and we always work hard to live up to our great reputation.
See What Your Neighbors Say About Us
Your Comfort Is Our Priority!
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"Mathew McCrobie was very professional, efficient and friendly."Did an excellent job doing the maintenance, showing us the pictures of his work with a/c unit and also had to replace a part. Very pleased with all his work.
- Joann C. -
"Erick is great. He’s been taking care of our plumbing maintenance for years."
Very knowledgeable and kind. He came today only to maintain our plumbing needs, but he noticed our kitchen disposal had rusted out and replaced it for us.
- Brad E. -
"It was refreshing to see a young man that cares about his job, the customer and has good manners and etiquette!"
Pedro was our service technician today. He arrived in a very timely manner, greeted me and our dog before covering his shoes and entering our home. The dog was very relaxed while Pedro performed his work on the A/C.
- Connie A. -
"Team Arctic Air performed a top job replacing our 34-year-old Trane with a new Trane HVAC."
This professional job took 6.5 hours, and we are delighted with the quality. Well Done, Team AAHS.
- SRQ C. -
"He was extremely professional, courteous and respectful and went above and beyond."
Pedro was one of the best service representatives I have ever had as he had identified the problem immediately, investigated the solution and explained everything thoroughly.
- Barbara S. -
"Very pleased with Arctic Air and their team. Thank you, Dalton!"
Dalton Willis was our technician today and he was extremely knowledgeable, professional, and patient with all of our questions.
- Dave B. -
"The outcome was more than satisfactory. Great service. Thanks."
Alex was great! He was knowledgeable and very helpful. When I had a question about replacing a part he got in touch with his manager, Brian so that I could talk to him about it.
- Melinda T. -
"Daniel S. representing Arctic Air was probably the best technician I have ever have service my AC system."
He did amazing not only in finding the issue but locating areas that might cause additional issues in the future and managed them all to successful! Happy to be cool again because of his work!
- Tony F.
